Report a Claim
How to Report a Claim
Report claims to North American Risk Services, Inc. (NARS) as soon after the loss as possible while information is fresh.
Use any of the following methods 24 hours a day, 7 days a week:
Telephone
Facsimile
Internet
Regular Mail
North American Risk Services
P.O. Box 166002
Altamonte Springs, FL 32716-6002
Attn: New Loss Unit
To Be Included in Your Claim:
Claims should be reported with a completed Loss Acord form. At a minimum, please include:
- Policy number
- Policyholder contact information – name, phone number, address, email
- Agent contact information – name, phone number, address, email
- Detailed description of the loss
An adjuster will be assigned to the claim, and after reviewing the information provided, will make personal contact.
Please note: It is our preference that claims of a serious nature are phoned into NARS. This allows us to escalate the loss immediately.
Have questions? Talk to one of our agents.
